CHANS Receives Four Stars in Patient Care

CHANS Home Health & Hospice recently received a 4-star rating from the Centers for Medicare & Medicaid Services (CMS). The rating is based on data collected in a nationally standardized survey that asks patients about their recent experiences with CHANS. CHANS's 4-star rating is published on Home Health Compare, an online comparison tool that allows consumers to make more informed decisions when choosing a home health provider.

"CHANS is dedicated to the health of the community, continuously seeking advances in technology and quality improvements that ensure delivery of the highest quality in home care," said Randee Reynolds, Vice President of Community Health at Mid Coast–Parkview Health. "Ratings like these and the continued accolades that we receive from our patients confirm that CHANS's services are in line with the high standard of care offered throughout Mid Coast–Parkview Health."

Consumers are able to view and compare patient star ratings on the following five topics: Care of Patients, Communication Between Providers and Patients, Specific Care Issues, Overall Rating of Care Provided by the Home Health Agency, and Survey Summary. CHANS performed better than other agencies in the measured care practices and outcomes, warranting the 4-star rating.

Since 1947, CHANS Home Health & Hospice has worked directly with patients, families, and providers to deliver and coordinate nursing, rehabilitation, hospice, palliative, and private duty care, offering home-based care for short-term and long-term needs.